FAQs

1. What type of products do you sell?

We sell photography prints and travel footage. Our photography prints feature stunning landscapes, cityscapes, nature, and various other captivating subjects. Our travel footage includes high-quality videos showcasing beautiful destinations around the world.

2. Are the photography prints and travel footage original work?

Yes, all the photography prints and travel footage available on our website are original work created by us. We take pride in offering unique and authentic visuals that capture the essence of each location.

3. What sizes are available for the photography prints?

Our photography prints are available in a range of sizes to suit your preferences and space requirements. Common sizes include 40x30cm, 60x45cm, 80x60cm, and 100x75cm. However, we also offer custom sizing options. Simply contact us with your specific requirements, and we'll be happy to assist you.

4. What materials are the photography prints made of?

We offer photography prints on high-quality archival paper, ensuring long-lasting durability and exceptional image quality. The paper we use is acid-free and resistant to fading, maintaining the vibrant colours and details of the original photograph.

5. Can I choose the frame for my photography print?

Yes, we provide both framed and unframed options for our photography prints. Our framed prints come with a selection of elegant frames made from premium materials. You can choose from various frame styles and colours to complement your taste and interior decor.

6. How is the travel footage delivered?

Our travel footage is delivered digitally as 4K high-definition video files. Upon completing your purchase, you will receive a download link via email. This allows you to conveniently access and use the footage on your preferred devices or for your specific projects.

7. Can I use the travel footage for commercial purposes?

Yes, we offer different licensing options for our travel footage, including licenses for commercial use. Please contact us directly to discuss your specific requirements.

8. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other popular online payment platforms. All transactions on our website are processed securely to ensure your privacy and data protection.

9. Do you offer international shipping?

Yes, we offer international shipping for our photography prints. Shipping rates and estimated delivery times may vary depending on your location.

10. What is your return and refund policy?

We strive to provide the highest quality products and ensure customer satisfaction. If you receive a damaged or defective item, please contact us within 7 days of delivery, and we will arrange for a replacement or refund.

11. How can I contact customer support?

If you have any further questions, concerns, or need assistance, our customer support team is ready to help. You can reach us by visiting our "Contact Us" page on the website, where you'll find a form to submit your inquiry. We aim to respond promptly and provide the support you need.

12. What is stock footage?

Stock footage refers to pre-existing video clips that are available for licensing and use in various multimedia productions. These clips are typically shot by professional videographers and cover a wide range of subjects, such as nature, cities, people, events, and abstract concepts. Stock footage serves as a convenient alternative to shooting new footage, saving time and resources while providing access to a vast library of diverse visuals. By leveraging stock footage, you can save time, reduce costs, and access a diverse range of footage covering various subjects and styles.

If you have any additional questions or need further clarification, please don't hesitate to contact us. We're here to assist you in any way we can!

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